If you ever feel that your pet needs emergency treatment DO NOT hesitate to call 830-393-3421 or come in immediately (during regular business hours). If possible, call before coming in so that a team member can advise you on the situation, as well as start prepping for your arrival.
After-Hours Emergency Instructions
When you call our emergency care line, you will be sent to a machine where you will be asked to leave your contact information. Our on-call veterinarian will then return your call. They will then be able to answer any questions or concerns you may have regarding your pet’s well-being. In the event the on-call veterinarian is with another emergency, he or she may take a few minutes to return your call. Please do not wait longer than 20 minutes to hear back from our on-call veterinarian.
We Are Always Ready For Emergencies
Emergency vet services are a significant part of our commitment to compassionate pet care. Your pet is not going to take “regular business hours” into consideration. Accidents do happen, and our experience veterinary team are ready and able to help you at any given time. Animal Crossing is here for you and your pet! Our hospital is equipped to respond to any medical or surgical need. We are prepared to care for your pet and help you through a stressful experience.
What to Expect
From the moment you arrive, till you leave Animal Crossing, our goal is to provide our clients with attentive, prompt, compassionate, and personal service! We know how important and irreplaceable your beloved fur baby is to you. Therefore, you will be well informed throughout the entire process as well as comforted.
Top Reasons For Emergencies
- Traumatic injuries – fractures, bites, burns, lacerations
- Automobile accidents
- Respiratory emergencies, choking, breathing problems
- Vomiting, diarrhea
- Difficulty urinating or defecating
- Shock or loss of consciousness
- Toxic reactions, poison ingestion
- Labor and pregnancy problems
- Blood in urine or feces
- Postoperative or post-anesthetic problems
- Pain management
- Inability or unwillingness to eat
We know that having a pet with emergency medical needs can be stressful. In addition to providing all the care needed, we will also work to give you the best care possible within your budget. We accept all major credit cards and have payment plans available through CareCredit.